Reach Customers on Every Channel — Instantly.
Viber, SMS, WhatsApp, Email & Push — all in one place.
Explore Messaging ChannelsRun promotional campaigns on Viber, WhatsApp and SMS, from offers and updates to exciting news, all from one place. Every message uses smart failover with real-time reporting.
How Omnichannel Messaging Works
Omnicore connects every message, channel, and customer preference — so each campaign lands on the right screen, at the right time.
- Define your audience and goal — promotions, updates, or automated journeys.
- Choose your primary channels: Viber, SMS, WhatsApp, Email or Push.
- Set smart rules: preferred channel by customer, time of day, and failover to SMS when Viber or WhatsApp aren’t delivered.
- Omnicore delivers and tracks everything in real time — delivered, seen, clicks and conversions across all channels.
Be First in Their Inbox.
Rich, branded Viber Business Messages with images, emojis, buttons and links for promotions, loyalty, notifications and support on the app your customers use every day.
Rich promotional campaigns
Personalised offers, discounts, loyalty club messages, back-in-stock alerts and re-engagement campaigns with images, stickers and CTAs.
Send critical alerts
Deliver payment and transaction notifications, shipping updates, OTPs and event reminders in seconds.
Offer conversational support
Handle questions with one-to-one chats or Viber bots, share files and collect feedback in a single thread.
Engaging media formats
Combine text, images, video, buttons and links to create memorable, high-impact journeys across the whole customer lifecycle.
for business
Stay Personal on WhatsApp.
Keep conversations going with personal, two-way messaging. Use a single, trusted business profile for offers, updates, reminders and customer support.
Personalised at scale
Use names, preferences, language and past behaviour to tailor every campaign and one-to-one conversations.
Rich templates & quick replies
Send approved messages with images, buttons and deep links for promotions, confirmations and reminders.
Product cards & carousels
Showcase multiple items in one message, let customers swipe through your catalogue and tap to buy.
Transactional & promotional
Send confirmations, shipping updates, appointments, OTPs and offers from one verified business profile.
Automation & live agents
Build flows, auto-replies and smooth handover to humans so you can support customers 24/7.
Reach Every Customer with SMS.
Reach every customer on any device. Use SMS for promotions, important updates and OTPs, or as a reliable backup when Viber or WhatsApp can’t be delivered.
Always-on reach
Deliver messages to any network and device with high delivery rates and fast delivery times.
Promotional & Transactional
Run offers, coupons and campaigns alongside order confirmations, shipping alerts, reminders and notifications.
Secure verification
Send 2FA codes and one-time passwords that help protect logins, payments and sensitive actions.
Smart personalisation & Timing
Use names, segments and send-time rules so every message feels relevant and lands at the right moment.
Developer-ready API
Plug programmable SMS into your existing systems and automation flows with flexible, well-documented APIs.
Omnicore also integrates with your existing tools — including Microsoft, Oracle, Zapier, Salesforce, Freshdesk, SALESmanago and more — so every WhatsApp, Viber and SMS interaction is synced with the rest of your customer data.
Branded, personalised email marketing.
Turn every email into part of a wider conversation. Use Omnicore to send newsletters, offers, receipts and lifecycle journeys that stay in sync with Viber, WhatsApp, SMS and Push. One platform, one contact profile, so your message feels consistent everywhere.
Campaigns & Newsletters
Share offers and news with responsive, on-brand templates and smart segmentation.
Automated journeys
Build welcome flows, birthday emails, renewals and re-engagement journeys triggered by behaviour or events.
Transactional email
Deliver receipts, order and booking confirmations, shipping updates and account alerts in seconds.
Rich design & Personalisation
Use drag-and-drop or custom HTML, dynamic content and placeholders to tailor subject lines, body copy and CTAs to each customer.
Deliverability, Analytics & APIs
Benefit from validation, tracking and reputation tools, while developers can send via web interface, HTTP API or SMTP and plug data back into your CRM or CDP.
Reach their lock screen with timely, tappable push.
Turn push into part of the same conversation as your other channels. Use Omnicore to send mobile and web push that brings customers back to your app or website with short, relevant updates. Trigger notifications from real behaviour and lifecycle events, and orchestrate them alongside Viber, WhatsApp, SMS and Email in a single journey.
App & Web push
Reach customers on mobile, desktop and browser, even when they’re not using your app or site.
Campaigns & Promos
Send brief, visual updates for new arrivals, flash sales, content drops and price changes that deep-link into your app or landing page.
Behaviour based triggers
Automate pushes for sign-ups, abandoned carts, wishlists, back-in-stock items, renewals and inactivity win-backs.
Smart timing & frequency
Schedule by local timezone, cap how often each user is contacted and pause flows when engagement drops, so push feels helpful, not noisy.
Tracking & Optimisation
Track delivery, opens, taps and conversions, run A/B tests on titles and CTAs, and feed results back into your journeys to keep improving.